Emma graduated from the University of Wales Institute Cardiff in 2006 with a First Class Honours degree in Podiatry, and also holds qualifications in local anaesthetics, pharmacology, first aid and kinesiology taping. She initially worked in Cardiff NHS as a community podiatrist and then moved to Swansea NHS where she worked for a number of years in the adult and paediatric Musculoskeletal Clinic. Emma set up Crossroads Clinic, later Crossroads Clinic Ltd with Sian Jones in 2010.
Emma is experienced in all areas of podiatry. Her area of specialisation is Nail Surgery and general podiatry. Emma also has a keen interest in sports injuries and the use of orthoses (insoles) and therapy such as ultrasound or taping techniques. Emma is HCPC registered and a member of the Society of Chiropodists and Podiatrists.